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Q: The insurance adjustor has been friendly and nice so far. Can I trust the insurance company to treat me fairly and consider my best interests?

A: Though the insurance adjustor is being friendly now, this could just be pure business manners and you should not trust them to put your best interest as a priority and let them take advantage of you and your personal injury claim. Your accident claim is your only case and you need to make sure that you receive compensation for all your damages, including your medical bills and lost earnings. The insurance adjustor? He has over a hundred cases and he does not have any personal interest in any of these cases. Moreover, you need to always remember that the adjustor has only one allegiance and that is to the insurance company!

While the adjustor may sound friendly now, adjustors can easily switch to using the intimidation strategy. The job of the insurance adjustor is to save their company as much money as possible: it is in their favor to give you the lowest pay out possible and your needs are the least of their concerns. As a matter of fact, if they can get away with not paying you, they will put all efforts to make that happen.

Once an adjustor contacts you, they may try to place responsibility for the accident on you, argue that there are medical treatments on your bill that should not be reimbursed, and basically do all that they can to get you to give up and feel at fault for filing a claim for your injuries. The best thing you can do it stand firm and hire a skilled personal injury lawyer to guide you through your insurance claim.

When given the first offer, the adjustors will offer a very low settlement amount and hope you will settle for anything you can get and be satisfied. Know that you have the freedom to accept or decline any offer given. You do not need to settle for less or lower what you accept. It’s sad, but often it takes threatening situations such as filing a lawsuit for the insurance company to increase their offer. Be sure that you do not become one of the victims that fall into the insurance adjustor’s traps for you to settle for scraps.


The Jurewitz Law Group is a San Diego personal injury law firm representing people injured in car accidents, motorcycle crashes, slip and fall injuries, dog bite attacks, pedestrian accidents, and bicycle accidents. Their personal injury office is located in Downtown San Diego, has offices in Carlsbad, California, and serves all of San Diego County including the following cities and towns:

San Diego, Chula Vista, Escondido, Oceanside, Vista, San Marcos, El Cajon, Carlsbad, Poway, Encinitas, La Mesa, Santee, National City, Imperial Beach, Lemon Grove, Coronado.

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